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Knowledge Inspires Responsible Action (KIRA) is a chatbot that we’ve developed at Aiah to disseminate important, official information about the COVID-19 pandemic currently affecting the people of our world.
As our way of helping in the best way we know how, we can create and host a KIRA chatbot for any UN health agencies and verified government health organizations for FREE.
*Examples of health organizations include public international organizations, central, regional/municipal and local government entities and central government administrations.
What can KIRA do
Facebook Messenger chatbot
KIRA will help you get facts about the causes, symptoms, and preventive measures as each country undergoes this health crisis. Relevant information is shared from your respective national health institutions.
Answer frequently asked questions
KIRA will automatically answer relevant questions about the COVID-19 (symptoms, preventive measures, important national updates, etc) pandemic using information from the respective national health institutions.This will reduce traffic to already congested help lines and enable institutions to focus their efforts on more critical tasks.
Automated Triage and Contact Tracing
Using official, approved questions, KIRA can automatically help individuals determine the best course of action given the symptoms they’re experiencing. And should it be needed, KIRA can also collect information to help in contact tracing.This will hopefully relieve the load of national health systems so that they can focus on treating patients that need the most care.
Agent hand off
For concerns that require specific medical advice, KIRA can hand over the conversation to authorized help desk agents, if available.
How to deploy KIRA in your country/institution
1. Ensure that you have the endorsement of your national health service/ministry/department.
2. Fill out and submit the form below.
3. Prepare the frequently asked questions and answers using the template that we will provide. English and local language.
4. Prepare triage questions and contact tracing information. English and local language.
5. Assign help desk specialists who can help (if needed).
KIRA Application Form
Please complete the application below if you want us to get in touch and set up KIRA in your country.
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