The telecommunications company created a bot for Messenger and ran a campaign to generate leads for its broadband offering, resulting in a 3X increase in leads.
As a major telecommunications provider in the Philippines, Globe uses Aiah to provide exceptional customer experiences without having to increase manpower.
By means of Facebook messenger, Aiah helps the Globe Broadband team interact with thousands of potential customers and provide them with the information necessary to subscribe to Globe’s Broadband services.
GCash chatbot answers users' FAQs instantly, so that customers are provided with a helpful assistant on-the-go.
Through interactive menus and buttons, users can easily learn about GCash services and features like Cash-in, Pay bills, Send Money, Buy Load, or Bank Transfer for quick transactions.
With just the push of a button, GCash proves itself inclusive and available to more Filipinos through Facebook Messenger. All just a click away.