Aiah for Workplace

Aiah for Workplace Chat

Setup Guide

Introduction

This quickstart guide focuses on installing an Aiah chatbot to Workplace Chat by Facebook.

Prerequisites

  • Administrator access to Workplace
  • Registered account in Aiah

Note: If you don’t have an account registered in Aiah, please sign up here. Select Studio as the solution.

Installation Steps

Step 1: Log in to Aiah

1.Go to control.aiah.ai

2.Enter company code

3.Click Continue

Automated FAQs and Small Talk

4.Enter your email

5.Enter your password

6.Click Log In

 

You will be redirected to the Bot List.

Step 2: Build bot

In the Bot List, click Build Bot.

You will be redirected to the Bot Setup.

Chatbot Analytics

Step 3: Set up integration

  1. In the Bot Setup, enter the name of your bot
  2. Select Workplace Chat as the integration platform
  3. Click Install

 

You will be redirected to Workplace where a modal of your integration details will be displayed.

Step 4: Add bot to Workplace

  1. (Optional) Click Customize to edit your integration logo, name or description
  2. (Optional) Add your bot to group

    Note: “All groups” is selected by default.

  3. Click Add to Workplace

 

After completing the steps, your bot will be installed to Workplace. You will be redirected to the Chatbot Studio to start designing your bot flows.

  1. In the On-Click Flow, add conversation flows and chat elements to your bot
  2. Click the Publish icon, then Save and Publish

Chatbot Analytics

Step 5: Design conversation flows

  1. In the Bot Setup, enter the name of your bot
  2. Select Workplace Chat as the integration platform
  3. Click Install

 

You will be redirected to Workplace where a modal of your integration details will be displayed.

Step 6: Test bot

  1. Search for the bot name on Workplace Chat
  2. Click Get Started
  1. In the On-Click Flow, add conversation flows and chat elements to your bot
  2. Click the Publish icon, then Save and Publish

Congratulations! You can now view your Aiah chatbot on Workplace Chat. ⭐